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Purchases & Returns

Payments

We accept payments online via credit card (Visa, Mastercard, and American Express) or PayPal.

Delivery

All items listed are downloadable documents. You will have immediate access to download link(s) once your purchase is complete. Links expire after 7 days and/or multiple downloads. If you have a technical issue with downloading and/or viewing your purchased product(s), please contact us. For licensing questions, please visit our license agreement page before contacting us.

Return Policy

Customers have 24 hours to review all new purchases. If the product purchased does not meet your needs, you may contact us for a store credit equal to the purchase amount that can be used toward another product.

Members of the Academy of Nutrition and Dietetics (AND) Only: Members have 24 hours to review all new purchases. If the product purchased does not meet your needs, you may contact us for either a 100% refund or store credit equal to your purchase amount that can be used toward another product.